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Testimonials

Dear Seymon, We are very happy with the finished product, the bamboo wine box, that you engraved for our son's birthday. I think it will become a treasure to him and his family! Time from order to arrival was minimal, and Sermon communicated with me on and off, with any questions as to exactly what we wanted. Great customer service! Thank you, Don and Mary Wilson 293 days ago
I ordered a building directory and offices name plates. It looks terrific and I get a lot of complimentary comments of how it changed the look of the building. Great craftsmanship, done in a timely manner, excellent customer service. I highly recommend anyone to use Perfect in Design and definitely will use them in a future. 697 days ago

Shipping & Returns

Shipping

We offer shipping through three different couriers; USPS (United States Parcel Services), FedEx, and UPS. Standard shipping is done through USPS Standard Post and usually take 2 to 8 business days (domestic) and 6 to 10 days (international) for your package to arrive. Express shipping is offered through all three couriers in the form of 2day and overnight.

Perfect in Design Shipping Options

Domestic

UPS

UPS Ground (1-5 Business Days)

UPS 2nd Day Air (2 Business Days)

UPS Next Day Air (Next Business Day)

USPS

Standard Post (2-8 Business Days)

Priority Mail (1-3 Business Days)

Priority Mail Express (Next Business Day)

FedEx

FedEx Ground (1-5 Business Days)

FedEx 2Day (2 Business Days)

FedEx Standard Overnight (Next Business Day)

International

UPS

UPS Worldwide Expedited (2-5 Business Days)

USPS

Priority Mail International (6-10 Business Days)

FedEx

FedEx International Economy (2-5 Business Days)

Tracking

Once your order is shipped you will receive an email from us with the shipment summary and a tracking number.To track your package, visit perfectindesign.com and click “Track Order” in the upper right. You may also visit the website of the courier your package was shipped with and use the provided tracking number.

Returns

Once artwork has been approved and production has begun, all sales are final. Refunds will not be issued for custom work unless the finished product is not what was approved by the customer. If custom work needs to be redone due to customer error, additional charges will apply for new product purchase.

If the product is a plaque (not engraved directly), additional charges will only be applied for the purchase of a new plate. If for any reason you receive the final product and it is not what you approved, we will create a new one at no charge to you. We are a customer-focused company and it is important to us that your experience is a positive one.

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